Easy Exchange Policy Overview

At First Made, we are committed to ensuring your satisfaction with every purchase. We understand that sometimes a product might not be the perfect fit, and that’s why we offer an easy exchange policy. We don’t have a return and Refund Policy Only Exchange
Here’s how it works:

1. Eligibility for Exchange:
– Items must be in their original condition, unworn, unwashed, and with all tags attached.
– Exchanges must be requested within 48 Hours of the purchase date.

2. How to Initiate an Exchange:
– Contact our customer service team via [contact email/phone number] or log into your account on our website to start the exchange process.
– Provide your order number and details of the item you wish to exchange.

3. Shipping the Item:
– We will provide you with a prepaid shipping label for returning the item.
– Pack the item securely in its original packaging (if possible) and attach the prepaid label.

4. Processing the Exchange:
– We will process your exchange once we receive and inspect the returned item.
– You will receive a confirmation email once your new item has been shipped.

5. Exchange Limitations:
– Exchanges are subject to product availability. If the desired item is out of stock, we will offer an alternative or a store credit.
– Certain items, such as final sale items or personalized products, may not be eligible for exchange. Please check the product description for details.

We aim to make the exchange process as smooth as possible for you. If you have any questions or need further assistance, please do not hesitate to contact our customer service team. Thank you for shopping with First MAde!